FREE Shipping in India. COD Available.
Cart 0

Shipping & Return Policy

Shipping

We offer free shipping within India. The approximate delivery time is 5-7 working days, depending on the location. A tracking code will be provided in the confirmation email once the order has been dispatched.

We offer cash on delivery facility for a convenience fee of Rs.100.

We currently provide next day delivery on a case-to-case basis, depending on your location. To request next day delivery please contact Pranati on +91 9820921308.

We have tie ups with few of the top logistic firms in India who make sure that your goods are handed over in good condition, right at the convenience of your doorstep.

Our courier partners will attempt to deliver to your shipping address two times if you are unavailable. They will also get in touch with you on the phone or via e-mail, please keep a look out for such correspondence. 

We cannot change the shipping address once the order has been placed. We aim to dispatch all orders within 48 hours of receiving your order confirmation.

Returns

All sales are final.

In case the product is delivered in a damaged condition, please email us at thepinkpotli@gmail.com within 3 days of receipt. Please mention ‘CUSTOMER CARE’ in the subject and send us pictures of the damaged product.
We will provide an exchange/refund upon return and verification of the product.

Please note each piece is hand crafted and hand made and there may be slight variations in your product from the image on our website. While we strive to minimize the differences, we assure you the same overall look and high quality at all times.

For all other queries, please e-mail us at thepinkpotli@gmail.com and we will be happy to help!